← All work Case study · Faucher Plantes & Pavés

Growing the garden business online.

For Faucher Plantes & Pavés, Appcom designed a custom online store that brings the catalogue, gardening advice and delivery options together in a single experience.

Retail Horticulture E-commerce

At the heart of the product

Catalogue by department Filters and product pages Synchronized prices and stock Shipping and local delivery In-store pickup Bulk calculator

Illustration: a woman checking her phone on a landscaped terrace, surrounded by potted plants, paving stones and a landscaping plan

Illustrative image

Context

From plants to pavers, one catalogue.

From houseplants to trees, from pavers to bulk materials, Faucher Plantes & Pavés, formerly Faucher Botanix, supports garden and landscaping projects. The company welcomes customers in La Prairie, Bromont and Sherbrooke, and also offers an online catalogue along with design, sketching and planting services.

The challenge A single cart can combine plants, accessories and bulk materials. These products don't all follow the same rules: quantities, weight, service area and fulfillment options all have to be taken into account. The task was to turn this reality into a clear shopping journey without losing the richness of the horticultural catalogue.

The solution

A store built for gardening.

A catalogue built for gardening Departments, subcategories, filters and detailed product pages to explore the offering.

Data connected to operations Prices and stock synchronized with Acceo Omni, plus a dashboard to manage the store.

Delivery at the heart of the journey Shipping, local delivery or in-store pickup, with a calculator for bulk orders.

A storefront that follows the seasons Homepage, banners, gardening advice and flyers, all editable from a single tool.

Project mockups

Mandate

Rethinking the site and its shopping experience.

Rethink the entire website and its shopping experience, while keeping the main sections of the existing catalogue.

The new platform also had to connect to the Acceo Omni point-of-sale and inventory system, and give the Faucher team the tools to manage its products, content and orders.

Mobile screen: online store home and department access (project mockup)

Mobile screen: store page with address, contact and opening hours (project mockup)

Project mockups

What we did

Shopping rules turned into a clear journey.

Navigation by department and subcategory, filters and detailed product pages help customers explore the offering. Gardening advice and the company's services round out the shopping experience.

The platform relies on price and stock synchronization with Acceo Omni. The dashboard lets the team manage the catalogue, orders and site content.

A catalogue organized by department and subcategory, with filters and detailed product pages. Gardening advice and the company's services built into the shopping experience. Price and stock synchronization with Acceo Omni. A dashboard to manage the catalogue, orders and site content. Shipping, local delivery and in-store pickup handled right in the cart. A calculator for bulk purchases, and rules tailored to products and service areas.

The team can update the homepage, its banners, gardening advice and flyers from a single management tool.

Illustration: two people reviewing a landscaping plan and a tablet on a terrace, in front of a garden lined with a paved path

Illustrative image

The result

Discover, buy and manage in one place.

A transactional platform in production that brings together product discovery, online purchasing and day-to-day store management. The project continues with site maintenance and ongoing feature development.

An always up-to-date catalogue Prices and stock are synchronized with Acceo Omni, the point-of-sale and inventory system: customers see up-to-date prices and availability online.

A cart that understands bulk Shipping, local delivery or in-store pickup: the cart applies the right rules for each product and service area, with a calculator for bulk products.

A self-sufficient team From a single dashboard, the team manages the catalogue and orders, and updates the home page, banners, tips and flyers as the seasons change.

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